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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Linda Simpson

November 20, 2024

5  out of  5
rating by Linda Simpson
"Was extremely pleased with the way State Farm handled our recent claim of water damage to our home. Our agent did an excellent job and the services of Service Master were also 5 star quality . Austin Smith was our coordinator and he was outstanding."
We responded:
"Thank you, Linda, for your kind words. We're delighted to hear that you were pleased with how your claim was handled. Your satisfaction is our priority! "
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Austin Smith

November 20, 2024

5  out of  5
rating by Austin Smith
"Always a pleasure working alongside Tyler and his team."
We responded:
"Thank you, Austin! We're thrilled to hear that you enjoy working with our team. Your positive feedback is greatly appreciated."
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Aviation Direction

October 27, 2024

5  out of  5
rating by Aviation Direction
"Tyler and his crew have been super helpful since we joined their office back in December 2022. Most recently, Drew has been a huge help with adding some policies to my account, being super efficient and responsive to my questions. This has been an issue in the past with other companies, but shout-out to Drew for ensuring her customer's needs are met!"
We responded:
"Amazing! We are so glad to hear that you’ve had a positive experience with our office! Drew is wonderful and we are glad she’s taking care of you 🙏🏼"
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Abby Adamson

October 9, 2024

5  out of  5
rating by Abby Adamson
"Thanks to Drew, I felt comfortable moving forward with State Farm. I appreciated her calm demeanor and for answering all of my questions."
We responded:
"Thank you, Abby, for your kind words! We're thrilled to hear that Drew made you feel comfortable and addressed all your questions. Your satisfaction is our priority, and we appreciate your trust in State Farm."
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David Thompson

August 23, 2024

5  out of  5
rating by David Thompson
"Tyler and his team do a great job ! They provide great service both in person and over the phone. In addition, Tyler offers in a very professional manner, advice on other services such as life insurance and investments which I can consider. Highly recommend !"
We responded:
"David, thanks a ton for the kind words and 5 ⭐️ review! We are grateful for your trust and business! "
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Eileen Watkins

July 19, 2024

5  out of  5
rating by Eileen Watkins
"I cannot say enough good things about Tyler & the experience I have received thus far! He is extremely responsive, helpful & saved me quite a bit of money. Highly recommend!!"
We responded:
"Eileen, thanks for the kind words! We love to hear positive feedback! Happy savings! "
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Anonymous

May 15, 2024

5  out of  5
rating by Anonymous
"Went above and beyond to make sure I have the best coverage for my home and vehicles. Not only did I get a lower rate, I also got more coverage than I had before. Stayed in touch with me every step of the way and handle everything with my Mortgage Company. If you’re looking for a great Policy with low rates go see Lauren at State Farm!!!"
We responded:
"Thanks a ton for the review. Lauren is great and we are glad she was able to help you bundle your home and auto! "
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Carmen Kendrick

April 18, 2024

5  out of  5
rating by Carmen Kendrick
"That dream is very good Stephanie going to recommend you guys they're very good people they treat me very good"
We responded:
"Thanks for the review Carmen! We are glad that you enjoyed your experience! "
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Giacomo Caruso

April 9, 2024

5  out of  5
rating by Giacomo Caruso
"Very great place, super quick, super efficient and always willing to help. Props to the full staff but most especially to Jessica."
We responded:
"Giacomo, we love to hear these good words! Jess is awesome and we are glad you have had a 5 star experience with our office. Call us anytime! "
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Garrett Burgess

April 4, 2024

5  out of  5
rating by Garrett Burgess
"Saved me a bunch."
We responded:
"Heck yeah, we love to hear that Garrett. Thank you for your business! "
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Barbara Lawrence

April 2, 2024

5  out of  5
rating by Barbara Lawrence
"She's one of the sweetest women I've ever talked to on the phone.She helped him with everything.I need to help with. And she waited on me patiently to get all my papers in order she is a doll. And she knows her business.. I love that I could understand everything that she said.I did not have to keep saying.What did you say.. I trusted in everything she told me. And we all need a insurance agent that you can trust."
We responded:
"Barbara, WOW! Charity is amazing and we appreciate your business and trust in our agency! We are happy to have helped you with your auto and life insurance!"
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Pure Miraculous

March 2, 2024

5  out of  5
rating by Pure Miraculous
"Charity was very helping answering my questions about my insurance coverage and explaining the importance of my coverage to me!"
We responded:
"What a “Miraculous” review! We appreciate your trust in our Agency! "
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David Evens

February 29, 2024

5  out of  5
rating by David Evens
"Charity was the absolute best! She got me all taken care of today and I would 100% recommend her to anyone needing insurance!"
We responded:
"David, what a positive review on this cold and windy 29th day of February. We are glad you got to experience the sunshine Charity provides to all of her customers! Thank you for your trust! "
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Erica HI

February 26, 2024

5  out of  5
rating by Erica HI
"Charity was an absolute doll! She helped me with my quote and was so lovely to talk with!"
We responded:
"Erica, it’s warms our hearts that you had a 5 ⭐️ experience on a Monday! We appreciate you! "
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Will Wiggins

February 22, 2024

5  out of  5
rating by Will Wiggins
"Great company with great customer service! My wife and I received quotes and became customers all in one day!"
We responded:
"That’s awesome Will! We certainly enjoy being able to meet people where they are and if that’s knocking things out quickly, then that’s what we do! Grateful for your business! "
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Shawnte Russell

February 22, 2024

5  out of  5
rating by Shawnte Russell
"The Best! Charity assisted me and addressed all my concerns in one phone call. She made this such an easy process for me and explained everything so well. I didn't think getting insurance would be easy but it was. I could tell right away how knowledgeable she is and how well she takes care of her customers and now I'm so excited to be one. If you need insurance don't hesitate to give them a call."
We responded:
"WOW! 🤩. Thank you Shawnte, we love hearing positive feedback. We couldn’t do what we do without customers like you! "
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Sarah Timmons

February 15, 2024

5  out of  5
rating by Sarah Timmons
"I just got auto insurance & life insurance with Tyler and he not only did he save me a lot of money on my car insurance, the whole process was smooth, quick and easy for me. I am thrilled about the money I am saving and was beyond pleased with the service Tyler & Charity provided. Highly recommend."
We responded:
"Sarah, thank you for the 5 ⭐️ review! We are glad we could help you save with your auto & life insurance bundle! "
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Tracey Howerton

January 16, 2024

5  out of  5
rating by Tracey Howerton
"Very helpful"
We responded:
"Tracey, thanks a ton! I enjoyed talking with you today and walking through your life insurance options! "
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Michelle Bowden

January 10, 2024

5  out of  5
rating by Michelle Bowden
"Stumbled across this office by mistake and so thankful that I did!! They are friendly, knowledgeable and always eager to help! I couldn't imagine leaving State Farm because of the people at this office!! Thank you for always having the customers best interest at heart and for being so personable. Out of 5 stars, they deserve 100!!!"
We responded:
"Michelle! This is music to our ears! Thank you so much for the kind words. We would take 100 stars for sure, but glad we got 5! "
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John Doe

December 12, 2023

4  out of  5
rating by John Doe
"I’ve used them over a year. Zero complaints. They are always friendly and very helpful when I call. These are the only insurance people I’ve ever liked in over 20 years of driving."
We responded:
"Thanks for the review! We always appreciate hearing positive things. We look forward to turning those 4 stars into 5 stars! "
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Misty Paul

December 1, 2023

5  out of  5
rating by Misty Paul
"Love having my insurance provider local and always a phone call away for any need that we have. Tyler Rutledge State Farm’s employees are always helpful and ready to help you with your policies. Stay local!!"
We responded:
"Thank you for the 5 stars Misty! We work hard for our customers and appreciate you so much! "
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Monica Squires

October 26, 2023

5  out of  5
rating by Monica Squires
"This agency has always gone above and beyond for both my family and my business. As a small business owner myself, it’s refreshing to see other businesses strive to always have superior customer service and exceed expectations. Tyler and his team have taught me a tremendous amount about various policies, and they are always available, responding with knowledge and kind attitudes! Reach out to them for your insurance needs, you will be glad you did."
We responded:
"Monica, thank you for taking the time to leave us a review! Our office's top priority is to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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Desiree Robbina

October 25, 2023

5  out of  5
rating by Desiree Robbina
"Charity was very helpful today with getting me set up with auto coverage. It’s always nice to find some one who tries to find the best deals for you and have a great personality in the process, it makes the whole experience amazing. Thank you agin charity"
We responded:
"Desiree, thank you so much for sharing your wonderful experience with Charity and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
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Spartan Legend

October 23, 2023

5  out of  5
rating by Spartan Legend
"I've had bad experiences with insurance companies before, mainly progressive and allstate, those companies have been TERRIBLE! State farm is the only insurer I've worked with that actually puts on the kid gloves and holds your hand through all processes, they're good people."
We responded:
"We are grateful for the amazing review! We truly care about our customers and want to make sure they are satisfied in every aspect. Thank you for trusting us with your insurance needs and we’re glad to have you as part of our State Farm family!"
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Danyell Fields

October 18, 2023

5  out of  5
rating by Danyell Fields
"Amazing! I sat down with Charity and I must say, she is very pleasant and knowledgeable - great service! Hands down - the best State Farm Agent. Thank you Charity & Tyler!"
We responded:
"Thank you, Danyell, for your positive feedback and for acknowledging the exceptional assistance provided by Charity. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."